How To Activate Your New Tracfone Phone
Thinking about upgrading to a new Tracfone phone? Phones don’t last forever, and sometimes you outgrow the features and storage space of your existing device. Luckily, switching over to a new phone is a simple process, and Tracfone customer service is available to help if needed. Here’s a refresher on how the activation process works.
The activation process
Once you’ve chosen a new device from our selection of cell phones, you can use our online activation system. The Customer Care Center is always available for help at 800-867-7183, as is our tech support center, if you have any questions. Here’s how to activate your new phone and get it up and running.
- Select “Activate”
- Select “I have a Tracfone phone”
- Enter the phone’s IMEI/MEID/Serial Number (located on the red activation card that came with the phone)
- Review and accept Tracfone’s Terms & Conditions
Continue answering the prompts based on your needs. You can also transfer your phone number and any remaining minutes to your new phone at this time, as well. However, if you are switching from a smartphone to a basic phone, you will not be able to transfer any remaining minutes.
Using your new phone
Depending on which Tracfone service plan you choose, you’ll have minutes, text, and data to browse the web and connect with friends and family from your new device. Don’t forget to explore all the exciting new features that your phone comes with and personalize the settings. If you upgraded to a smartphone, visit the App Store or Google Play to download the apps* you love and even some new ones.
Pay only for what you need
Ready to get started? Tracfone keeps up with you thanks to Unbeatable Nationwide Coverage™ with no contracts or extra costs – just the phones and service you need to stay connected For the Moments That Matter. Learn more about the advantages of switching to Tracfone today.
*Data rates may apply. Android, Google Play and other marks are trademarks of Google Inc
Quick Answers: Taking a screenshot varies from phone to phone, but in general you’ll press and hold two buttons at the same time until the screen flashes and the image has been captured.
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Tracfone utilizes the network with the most first place rankings in RootMetrics ® 2H 2023 5G reliability assessments of 125 metros. Results may vary. Not an endorsement.
Service Plans are compatible with both 4G LTE and 5G Networks.
A month equals 30 days. Prices do not include fees or taxes.
†4G LTE or 5G-capable device required. Actual availability, coverage and speed may vary.
*Unlimited Carryover®: For Unlimited Talk & Text Smartphone plans, any unused data after your service end date will carryover to the next cycle if active service is maintained and in use with any Unlimited Talk & Text Smartphone plan. For other service plans, any unused minutes, texts and data will not expire as long as any Tracfone service plan is active and in use within any six-month period.
Smartphone plans do not triple.
Add-on cards: Service must be active and in use within any six month period.
Basic International calling to over 100 destinations. Click here International Long Distance- More details: for more details.
§The $10 Global Calling Card must be combined with another Tracfone Service Plan to work. International long distance service is available to select destinations only, which are subject to change at any time. Calls must originate from the US or Puerto Rico only. No international roaming allowed. Only for personal use. Calls are billed in one-minute increments. Airtime minutes will be deducted plus the cost of the International call. Rates are subject to change without prior notice. Card benefits expire after 180 days of last use or 30 days after your service is suspended, whichever occurs first.
Keep Your Own Phone (KYOP): Capable device required. Actual availability, coverage and speed may vary. Plans and SIM Kits sold separately.
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Unlimited Talk & Text Auto-Refill Promotion: Promo offer applies only to new Auto-Refill enrollments on Tracfone 30-Day Unlimited Plans. $5 off the first two months of enrollment. Credit or debit card and account required for enrollment.
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